Purchased a unit from Home Depot
Purchased a unit from Home Depot. I installed it myself. My first unit that i installed on my own. The instructions were great, but i'm typical man- and didn't read thru the whole thing... The unit pushed cold air for a minute, and then pushed only hot air. I called home depot, they reached out to the manufacturer TURBO on my behalf, and told me that i'll get an answer within 2 days. The morning after, i got an Email from TURBO support and the suggested a few things to try, Here is the first suggestion they sent: "We know it might sound like a simple question, but could you please confirm whether both service valves (high and low pressure) were fully opened after installation? (We understand this might seem basic, but some users have accidentally overlooked this step.)" I , sure enough, found that this WAS my mistake, and it resolved my issue. I'm super impressed with the ease of installation, the customer service, the price, the app and quality of the unit. Highly recommended !