There salesman Patrick was very nice…
There salesman Patrick was very nice but most of his claims that got us to purchase the product were contradicted by the installer and never came to fruition. First, there was supposed to be a red light to show when to add salt. This was not true and infact you need to open up the container which was what we did not want. Second, they were supposed to come back after installation to recheck the water contaminants and pressure. They never did and refuse to return calls and texts requesting it. Third, he said if the water is slimy and feels like it does not rinse off and cloudy the settings are off, and they would adjust that when they returned. They never returned. We have waited on hold for 45-60 minutes as well as sent two emails to upper management to no reply. Save yourself the headache, there are too many co.panies out there. Noone needs to deals with this.
