I’ve been using their service for few years already
I’ve been using their service for few years already and last time was January 31, 2026. Although i was in a panic mode because the reservation is not veriafiable by the airline, while im on my way to the airport i emailed customer service. And Sara the agent was responding me but it took an hour of wait from his response. So i did send a few emails and before i could check in she asked me if i can change the dates of my onward so she can book for another airline which i can verify on the airline’s website which i agree of course. Luckily it works all fine in the end just in time of my check in. Will use them again!