I ordered two dog cooling mats
I ordered two dog cooling mats. Tracking the order tells me that it has been delivered, when in fact it has not been delivered (to my address, anyway). Very little help from Novevio, so I have paid in good faith but have received nothing. I would suggest that you do not touch this company with a ten foot pole. As of 20 July 2026, I can now confirm that a package was delivered on 16 July, containing two pairs of reading glasses! But no sign of the cooling mats.