Their courier EVRi failed on delivery
Their courier EVRi failed on delivery. EVRi eventually admitted their failure- Macorner didn’t take any responsibility for following through the issue we had. The delivery address was a business address - delivered at 22:10 on a Saturday night left outside the premises on an industrial estate. Obviously someone has picked it up. Macorner stood by the fact it was delivery successfully!! Offered a 30% refund or a replacement. I declined the replacement as the original was a gift. 30% is a joke. I will never use this company again. It’s even worse because you can’t speak to a human being all automated emails. Macorner have now given a full refund after seeing evidence that EVri have admitted a failed service. Also a replacement item. The replacement was not requested the original was a gift. I feel Macorner should take ownership of failed deliveries taking the stress away from the consumer. Thank you for eventually providing a full refund.