Appalling customer experience…
Appalling customer experience…great linen product. No phone number to call. Have followed guidelines to obtain return label. Emailed the customer service address 4 times now. After the first, I received a random value of £27.92 without a label. The return value is £39.99 and when I queried, I’ve not received any further comms from the company. So no idea what I should do? Really dreadful!