Netherlands
The sizes are way too big, it takes weeks for your item to arrive, then it has poor customer service. If you want to exchange it, you have to pay for the return costs yourself, which also takes weeks. In short, it took almost 3 months and then suddenly the wrong size arrived. The delivery guarantee is over and there is no response from customer service anymore. Cheap stuff from China that costs you expensive dollars and euros. Don't order from there.
3 months ago I ordered gladiator heels in size 40, which were way too big, they looked like a size 41/42. It took weeks or even longer than a month for them to arrive. I asked if I could exchange them for a size 39, which I had to do after sending a photo and barcode by email. I had to pay my own return costs, then I waited another month for a size 39, and yes, they were also too big. I immediately asked for a size 38 and said that I was very sorry that it had to go this way. If it was all too difficult, I would rather have my money back. They told me that the delivery guarantee was over, and I did. Huh? They immediately stopped contacting me. Now I'm stuck with heels that are way too big for what cost me $80 plus return costs, €15. I waited months for a purchase that doesn't fit. Poor customer service and delivery, so think carefully before ordering from them.