My first experience - better than expected!
After over ten back and forth communications with their specalist, the beautiful matte leather jacket was finally received, in excellent condition and expected quality. It fits well. My first custom-made leather jacket. The overall experience was positive or better than expected. One suggestion to TJM is to ask customer to take measurement with intended under-clothes he normally wears. The guildline says taking body measurement with only a T-shirt. I would never wear only a T-shirt underneath the jacket because it is worn for cool (or even cold) weather (spring and fall), so T-shirt, cotton shirt, even plus a thin sweater may be underneath. In my case, that would feel too tight, meaning I would have preferred chest size to increase by about 2 inches.