My order has not arrived and I believe…
My order has now been received. After posting my original message on Trust pilot the company contacted me and the order has now arrived. I think it was possibly delayed with the Xmas deluge. Thanks DHGate. But respond more quickly to direct queries next time?!............ Original post: My order has not arrived and I believe it’s because DH Gate or their supplier has sent it (in 4 parts & expensive!) to the wrong country (England instead of New Zealand). I was very careful to put the correct address on the order but when I tried to follow it’s whereabouts on their site it looks like they have shipped it to England. They are not responding to my enquiries or queries. I am a solo mum and don’t have much money so this is very disappointing and upsetting.