Garbage hardware with garbage service, but an ironclad contract!
I signed up for Brinks Home security, they mailed me all of the hardware, but an authorized installer couldn't come for 6+ weeks. The installer that came installed the panel crooked with the wire running through the wall then to a plug hanging out of an electrical socket. I re-installed it level in a place that wasn't such an eye sore (and fixed the damaged drywall), but I needed the authorized installer's passcode to activate the system. Then the panel started to freeze, which was super fun while trying to disarm it. It turns out that it continues to sound the alarm when the panel is non-responsive and completely white. That happened a bunch. The doorbell camera took literal minutes to connect, despite having a strong wifi connection. When it did connect, it was choppy and grainy with a long lag. Also, when it rained hard the doorbell would ring on its own. Finally the panel died. It just power cycled over and over. I called Brinks to see about getting a new one, but they told me the only way for that to happen was for me to pay for it out of pocket, or to extend the length of my contract. They don't even guarantee their hardware for the length of their contract. I've called to complain so many times. I finally just threw their system in the trash and bought a new one from a different vendor. Now I'm faced with the option to either continue to pay monthly, pay off the contract amount in a lump sum, or find someone else to assume my contract (which I wouldn't do to my worst enemy). So they sell you defective junk, don't stand by their product, squeeze you for every penny possible, and don't care about you for one second. Don't waste your time or money, go with literally anyone else.