Worst ISP ever
Worst ISP Frequent and prolonged downtime, fraudulent charges and exceedingly poor customer service. They do not follow up with connectivity issues and complaints, do not return your calls and continue to demand payment despite completely failing to provide the service standards expected of an internet service provider. These all seem to be recurring complaints that several people on this thread have. ViewQwest and other internet service providers in Singapore are regulated by the Infocomm Media Development Authority of Singapore. All customers who have had a bad experience with ViewQwest or other internet service providers can submit complaints to IMDA by calling 6377 3800 or emailing IMDA at info@ imda.gov.sg. IMDA may not always be aware of various issues that consumers face with ISPs, so we should bring such issues to the attention of IMDA for the benefit of Singapore consumers.