Very long shipping time
Expect really long shipping delays to the US -- I placed my order on Jan 22, 2020. After 2 weeks I still hadn't received confirmation that my order had shipped so I reached out. One week after I reached out, I got mixed responses (one person said shipping company didn't give them a tracking number and another person said my item had shipped and included a tracking link). After 10 days of getting a tracking number I checked the status of my order and realize it hasn't left China. At this point, it's been a month since I placed my order... given it's coming from China I don't expect this to get here in time for my trip. I am very disappointed as I had previously ordered from them and didn't have this issue. I knew their shipping was longer than most retailers (AKA longer than 10 business days) but I did not think it would more than a month to receive my item. I'm still waiting but they did manage to charge me immediately...