STAY AWAY FROM THIS COMPANY
I have an account which was doing really well to start with but I have had no contact with my account manager Ben for over 3 months and my account balance has not changed as a result so I don't actually know how much money I have in my own account He has never responded to any of my voice messages or messages I have left him via Messenger I have used there "live chat" to talk to a "real person" though I am now thinking its only a Chatbot as nothing gets resolved. I keep being told that I will be given a new account manager and have been waiting 3 weeks for someone to contact me but as of yet 18/08/26 I am still waiting As a result I have reported them to the Financial Conduct Authority and am waiting for their response PLEASE STAY AWAY FROM THIS COMPANY