Pinkyparadise claim shippng is free
Pinkyparadise claim shipping is free, it is not. Received package, but had to pay tax, handling. +35USD. Pinkyparadise customer service claim they said something in the sales terms... But they say free shipping. As an answer they say the can not handle this, but PinkyParadise choose to not register for VOEC. This is tricking customers! They are not VOEC (vat on e-commerce) registered by choice. If they registered they could truly say they have free shipping and the customer would know the total cost. Got an answer below from shop 6th of Nov -24: Answer looks AI generated: I wrote it was tax and handling charges. Still they write to inform me it is tax? You couldn't make up this stuff on bad customer service. Then they continue to mansplain to me that tax is out of their control; As I wrote they chose to do it; they do not enlist to the VOEC register, which would give then to tax. Again spending time, explaining their ignorance on tax and handling. There are 3000 registered companies that manages what PinkyParadise is not able to do... Of course this is a corporate strategy to trick their customers. Customer consideration? Not registering for VOEC increases the cost for the customer due to needing to pay PinkyParadise currier to handle tax, which would be cheaper if PinkyParadise organized it from the beginning...