Buyer beware
I have several Earthing products and enjoy most of them (throw, sheet, pillowcase (mostly enjoy this but the material does feel ick in the summer)) so I tried their shoes. I measured my feet according to their instructions and the size I ordered should have been perfect for my feet. The sole was perfect, but shoe itself was essentially clown-feet-sized and the leather hit my ankle bone, the shoe flopped (when it was supposed to be snug), and it was unwearable. My feet are average width, I have never needed a narrow or wide shoe, so this is not a me problem, this is a them problem/error. I followed their process for an exchange, even though the size itself wasn't the problem. It took WEEKS to get approval for the exchange, return the shoes, and receive the exchange size. As expected, the smaller size was too small AND it was still floppy and loose. So I went through the return process. Not only did it take more than a week to get approval to send them back, but they charged the restocking fee (that they do describe in their policies, yes) - so between paying for shipping four times, and the 40% restocking fee, I would've been just as well off giving them away or throwing them out. I can understand a restocking fee if I was being shady, but I ordered according to their size chart and the shoes were not as they described or promised. I have submitted these comments on their Facebook ads and they keep (surprisingly) deleting them. So, not only are they essentially committing fraud, they can't handle honest, negative feedback. They've lost me for all of their products in the future because they do not take accountability for their errors and they can't tolerate anyone providing their honest experience with their behavior. This issue started with my order on 10 May 2026, it is 21 July and I am finally getting some (unsatisfactory) resolution.