If I could give 0 stars I would
If I could give 0 stars, I would. I feel utterly disappointed. After they sent me a defective item, I had to pay half of its price just to return it. They claimed to send a replacement, but it somehow got lost in China, and now I've been waiting over 92 days. What hurts the most is the complete lack of care from their support team. After reaching out again and again, their only "advice" was for me to go look for the item myself! 2 weeks since last response from support. I trusted this company, and they've done nothing but let me down. I feel scammed, unheard, and left to handle this mess alone.