I ordered 5 Caudalie products and 1…
I ordered 5 Caudalie products and 1 Nars concealer from look fantastic app, while paying shipping showed 2-3 days. On 3rd day I received a package size of a brick and received only Nars concealer. In the app it showed dispatched. Contacted customer service back and forth they asked me to fill up a form. So the 2 items not dispatched I asked them to cancel and refund but the dispatched items have never reached me I have sent them a picture of evidence. No refunds yet for the items showing dispatched yet never arrived. Horrible experience, please don’t buy many items in this website they mishandle it and then you will go through hell with the emails back and forth. They sent me a link which shows that my items are delivered.