Numerous technical issues and bad support
I've had numerous technical issues with Nayax that have resulted in significantly lost sales and no compensation. These issues have been directly linked causation wise to Nayax's service team (incorrect billing code setup, incorrect troubleshooting recommedations, and an auto sent firmware update from their team that wasn't compatible) Customer service in general from them is an absolute joke. It takes 20min+ to get ahold of someone reading a script. We've also had 4 cases where they hung up on us while we were on hold. I highly recommend staying away unless you want a consistent headache of issues occurring. Edit from response: if you actually wanted to help as quickly as possible, you wouldve made investments into your development and customer service team so that the 8 different times I've already reached out weren't terrible experiences. Nayax tried to get this review deleted without providing all of my info within 3 days. In addition, the tickets they said to follow up with them about have been unresponded to for 16 days currently from their end (I've followed up twice)