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Tiffanie Kelley Reimer

United States

1 Reviews
3 Reads
0 Useful

1 review

Jessky

Toy is great Customer service sucks

The first time I ordered a machine was not too bad. It got here within a week and everything worked. Since I loved the machine, I figured that I would get a friend one for her birthday. This time when I ordered, it was hell. I ordered it on the 15th, it said it was awaiting payment but immediately took out the payment. On the 21st, I noticed another charge from Jessky. They took out another payment for the same machine. My friend has yet to receive her machine. I am currently emailing the company and their excuse was 'i see, the date is not same , my firend,' I told them that two different payments were taken out on two different days. This company says they have warehouses all over the United States but I have somebody on the other end of the email who can hardly speak English, a package coming from Saudi Arabia, no number to speak directly to a customer service agent. The only reason that I did not give this rating a single star is because when I received my machine, I loved it the machine itself.

2020-04-25