Stay away from this company!
Stay away from this company!! I canceled my subscription and have not used or had access to my account since last year, yet they continued charging me $19.99. I tried every email I could think of and none were associated with an active account. I contacted Albert, and they claimed they found an active account and said they could close it once I withdrew the remaining $1.00. I did so, but they refused to refund the most recent $19.99 charge for a service I haven’t used or had access to. I even got an entirely new debit card that Albert had never been given, and they were STILL able to charge my bank account. My bank couldn’t stop the charges either. Extremely disappointed with how this was handled. I would not recommend this company. I am also closing my bank account tonight so no further charges persist.
