I have not been able to ship…
I have not been able to ship internationally for over 3.5 weeks. Their API is not reading and integrating my international FEDEX. I speaking into tech advisors, Pat, the manager, the entire team with over 12 consultants, over 15 emails and over 20 chats… Finally gave up they say they’re working on the issue it’s internal but they haven’t fixed it in three weeks… I’m also paying for a program that’s not working Over the last nine months to a year, Shipstation Totally, distinguished their service by disconnecting their telephone number where you can get live help and now all you get is a chat box. If you do get a live chat, these are just messengers. They have absolutely no technical experience they just create tickets. There are much better platforms. Make sure that you could get live help before you download any type of ship platform… Very disappointed still cannot ship international
