Trade center uk
I purchased a Citroën C5 Aircross from The Trade Centre UK in good faith, but unfortunately the car developed faults almost immediately. I only had the vehicle for three days and drove it twice, with both journeys ending in breakdowns and warning lights. Although the dealership eventually accepted my rejection and refunded the full purchase price, the process took much longer than I expected. There were lengthy delays while the vehicle was inspected, communication was inconsistent, and I had to chase repeatedly for updates. Being without both the car and my money for so long caused a great deal of stress and inconvenience. To their credit, they did honour my legal right to reject the vehicle and refunded me in full. However, I believe the process could have been handled much more quickly and with better communication. I hope they can improve their customer service for others who find themselves in a similar situation.