I purchased the subscription by mistake…
I purchased the subscription by mistake and within 3 hours I attempted to cancel and the only way of doing that was sending them a message on their website that does not provide a ticket number or receipt of submission. It only thanks you for sending a message and a user should be able to cancel the subscription if it's within a few hours of the initial purchase. I filed a ticket with Paypal and they wanted documentation of my cancellation request and I should have received a document to my email that I sent the request but I didn't and now I'm basically flushing $40 down the toilet and they have my finance information and will probably keep billing me since I don't have any way of cancelling the membership. On top of it my only income is the small amount of disability I receive for $650 a month and this is the last thing I can afford. I thought I was purchasing a license not a membership for information that I only know because I read more about it on the official ATF website. I understand that I should have read more about what I was actually purchasing but since I tried to send a message very quickly after my mistaken purchase that should have entitled me to a refund and ability to cancel. Even if they wanted to keep the first $10 that was paid to them thats fine but I'm being repeatedly billed the $10 and if they respond to this and allow me to cancel that would be great I have no problem taking this review down if I receive a response and are willing to compromise and at least send me a partial refund.