Overcharged and waiting....
I placed my first order with Rosegal, the final total was $156 but $162 was charged to my card. The agent I chatted with said they could only see that $156 was charged and asked for screen shots, which I provided, then I was told I would have to wait 24 hours for an email. This all seems to suspicious to me. I have never had a transaction come across on my account for more than what I authorized and to be told I have to wait for resolution? No thanks.... It is not that $6 is a lot of money, it's the principle. I only care to do business with companies that are honest and if they make a mistake they own it and make it right, right away. That being said I asked to cancel the order because I feel that this is not a good first impression at all and is dishonest. Of course, I can only get the $156 refunded because "that's all they show in their system and it will take 7 to 14 business days" ... Definitely a case of too good to be true, in my opinion of course. We will see what happens.... PERSONALLY, I DON'T RECOMMEND DOING BUSINESS WITH THIS COMPANY, IT IS CLEAR TO ME THAT THEY DO NOT HAVE GOOD BUSINESS PRACTICES.