Worst airline - avoid if you can
Was booked on an international business class ticket with Turkish Airlines from Europe to Perth via Istanbul and Kuala Lumpur, connecting on Batik Air Malaysia. On the outbound flight, Batik Air bumped me off my flight using the usual euphemism "for operational reasons". Luckily TK rerouted me so that I still arrived with a massive delay but less so than if I had accepted OD's proposal, and in more comfort. On the return journey, Batik Air started off opening their check-in late with staff seemingly not interested in offering any reasonably efficient service. Flight departure was delayed until well into the night. Aircraft was a 737 narrow body, hardly fitting for a 6 hour flight, whose apparance made me wonder how long it would be until it would need to be scrapped for junk. Rattling through the night - I guess the pilots had to fly through turbulence because we'd be arriving on fumes if going around or over them - the seat ensured a stiff neck and a painful back. On board service was friendly enough. After this overall experience with Batik Air I decided to lodge a complaint and claim compensation, which I was denied. I was not even offered an apology for my inconvenience. Clearly, this airline is totally indifferent towards its customers. I cannot recall having flown with a worse airline recently. Won't ever set a foot on their planes again.