A world record in NO delivery NO respond NO answer NO tracking
If I can click on negative to begin commenting I would do so. The worst ever logistic company that is not able deliver good over 10 days from Penang to KL , not knowing the delivery address/name/contact , not updating online tracking system, not picking up call, not able to find good in warehouse, not bother to contact, Not committing, not bother to follow up, not responding to complaint emails (even to the COO, Audit team and customer service). For online business, your reputation will.bebdown to the drain using their services. For normal businesses, be prepare not getting the important documents or goods delivered. For consumer, be prepare to frustrate your friend to explain to your friends and family why delivery within Malaysia takes weeks.