Dusty hay and no reply from customer services
I have been using Haybox for a while now and not had many issues. Unfortunately my last order of "hand picked" Timothy hay is like a box of dust. Rabbits wouldn't eat it and took us a moment to realise why. Literally any movement to the box and a cloud of dust appears. Contacted customer services and received no reply. Had to order from somewhere else and have a whole 10kg box gone to waste. Disappointing.