Don’t get what I paid for, far worse!
In the final steps of completing my booking I paid for seat selections and then the website directed me to select my seats from the airplane seating diagram. Everything appeared good until I double checked my itinerary on the Air New Zealand website where I discovered that the seating diagram Trip.com directed me to was incorrect. To summarize, I am now stuck in a middle seat for a 14 hour flight to New Zealand due to your company’s garbage booking site.