Negative review now turned to apossitive
I have upgraded and edited my 1 star review to a 3 star and this is because after having a battle to return 2 x dresses which I ordered as a Uk10 which were so big when they arrived they were cut more.like a Uk16,I was only offered a 15% refund ,then up to 30% refund after many emails of unhappiness. I then wrote a 1 star review as i had 2 dresses that i could not wear and only the offer of this 30%, refund so I was very out of pocket. I then had an reply after the negative review.and they sensibly offered me my full refund if I deleted the negative review which I agreed to do and am reviewing now the truth so customers are aware what has happened and can make choices to order with the full knowledge of this experience. My mother then recut the 2 x dresses and took 4 inches off each side and remade them to a true UK size 10 They are now fabulous and fit perfectly and Buddhashop sent me the full£53.98 refund telling me to keep the dresses and the full refund was to compensate. I now have given my Mother the £53.98 as she worked hard at remaking them and I have 2 x good dresses for my holiday I have asked Buddhashop to address.thier sizes so that customers can feel confident when they order and this would imlrove alot of thier returns issues.If they do they would have a fabulous business as thier quality of material and sewing is fantastic.The dresses and styles are also fabulous as are the colours and selection they have on offer. The sizing however is crucial to get right So I hope they listen to possitive feed back and address the issue If thier measurements for a Uk size.10 had been correct.in the first place, I would have awarded a 5 star on review and been confident in ordering again Claire