If I could give a zero star I would
If I could give a zero star I would. Customer service Is awful. I ordered a costume in the beginning of May and I emailed them asking on the progress of my cosplay mid-May they sent me an email back May 24 telling me that they were going to have my items shipped within 24 hours they give me a tracking number for UPS but it was just a printed label they never shipped my package and when I questioned why it still hasn’t shipped they lied to me and told me that UPS was not operating as usual. When I got upset And called them out on their Lie because I had called UPS they told me that they were telling the truth gave me some more excuses and then sent me a tracking number for FedEx. The tracking number for FedEx was for California and said it would be to my house in two days I check again and it’s not shipped. I message them again on Facebook telling them I would like correct shipping info. They lie and tell me it is. I ask why it’s saying it’s coming from the California when they are in China and they give more excuses! DONT WASTE YOURE TIME! Still no accurate shipping info and no costume! I spent over 300 and I will never again purchase from this company!