POSB passbook
Was at Westgate branch today ..Why is The Posb passbook always having the issue tat can’t be updated after only few pages of use . It’s always the magnetic issue at the back of the book . It’s a waste of customer time we hv to go to the bank for replacement at least few times in a year as well as yr staff resources . Now dbs do not provide the plastic cover for the book which staff always claimed tat Tis issue surfaced coz of customers not using it . Tis has long been a long time problem n nothing g has been done when I feedback to the staff many times . Also the code behind the book has not been updated . Sometimes juz wondering where the money source came from when see funds credited into the account . It’s high time Dbs should take action to improve in these 2 areas . After all it’s a People’s bank . Hope the CEO Ms Tan look into Tis small but BIG matter . .