Product is Excellent; Tracking Difficult but Customer Service Great
Product looks and feels fantastic - smells a little funky but doesn’t really bother after being in the room for a couple minutes - sort of new car (or carpet?) smell. Delivery timeline was fine and it got to me 9 days after I ordered, on the 6th business day. I had no way of tracking the order until the day of delivery and no one could tell me anything but it got to me all the same on time. The status just said “label created” but I would trust customer service as they were right for the most part. People who helped me were nice and attentive and I was able to get through after some wait. Again, product is exactly as described and I am loving it.