Rugs.com is the best place to find your next area rug. We have thousands of rugs in stock. From mid-century modern and contemporary rugs to one-of-a-kind traditional hand-knotted rugs, we’ll have something to fit any style of decor.For more than 35 years, our team has worked in the rug and floor covering industry. Our expertise and deep connections to global manufacturers and distributors let us bring you the highest quality rugs at the lowest possible prices. We offer free shipping every day and 30-day free returns, there’s no harm in trying something new! Browse our online collection to find the rug your home has been missing!
Written by the business, not verified by us.Rugs.com (rugs.com) has a 4.4 out of 5 rating on OK.one, based on 181 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is exceptionally easy to navigate, allowing them to search, filter, and quickly find the exact home decor items they need. People also appreciate the vast selection of styles, colors, and sizes available for both indoor and outdoor spaces, making shopping an absolute delight. However, some customers also noted experiencing unexpected shipping delays, with a few orders pushed back or remaining untracked for months. A small group of reviewers additionally mentioned receiving defective products or facing frustrating policies when attempting to process returns.
Auto-generated from all reviews of this business. For reference only.My rugs are beautiful and very reasonably priced. One of my rugs I ordered was too big and I sent back with no hassle. They are crediting my original amount to my card. I ordered 2 new rugs that will look beautiful in my living room. Great experience so far.
Ordering my rug pad online is quick and easy. It’s great to have my info from my previous rug purchase on file. Rugs.com staff are knowledgeable, patient and polite in addition rugs that are simply wonderful!
Purchasing from this company has been a terrible experience. Months after purchasing the rug it finally shipped. Unfortunately it had to be returned which expand the bad experience. I scheduled multiple pickups and the return was not picked up. Finally after going back and forth with the company it was finally picked up, but now when entering the tracking number I receive a message that the number is not found. I would waste my time or money with this shithole company. THE WORST!!!
Delivery was fast, products are quality and the return policy is gold. They even arrange shipping and pick up of the item to be returned. An all around great experience!
This is the 2nd rug I've purchased from this company. The first is a dream. It's still perfect after 6 months use. There was no odor, no uncurling issues, just beauty and a wonderful soft feel under my feet. Also, the website is a pleasure to navigate and delivery was amazingly fast. Thank you.
Regular delivery came surprisingly quickly. Rugs are beautiful and as described, reasonably priced.
Going as expected. Lots of choices. Free delivery. I only hope the quality is where I want.
They charge me 7% tax when my taxes only 6%
Awesome selections and service great prices
Great price, quality, free shipping. Only complaint was since in kitchen it does spot easily but still will keep buying this rug. This will be our third one idential. Love it!!!
Been watching this site for a while and when I found myself in need of a rug it was the 1st place I went to. Ordering was super easy.
Great variety, great website, great checkout process and great service. I have ordered from you before and had a very good experience. Thank you!
Easy to shop! I’ll be back again!
I ordered a rug. It was ok but not like the pictures. I returned it and was hassled about the return then received no refund.
This is an easy to use website. I was so happy with my previous purchase, I came back for one more item. I had a delivery request - and the chat feature referred me to a "real" human who was able to assist. Quality of previous rugs exceeded my expectations - so a very happy customer
Unusable - large rug folded and crammed into a square box. Never received a rug not rolled. Completely unusable .. will never get it flat. Delivery took forever. Will never buy from them again
I returned my rug and it was delivered back to the Rugs.com warehouse on July 16. According to their policy, my refund should have been processed by now. Instead, it has been 11 days and I am still waiting for my money to be returned.
Easy to select from a large range of shapes, sizes and colors. These are perfect outdoor rugs on our old wooden decks. Fast delivery. Our third purchase.
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