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Jess Glover

Australia

1 Reviews
1 Reads
2 Useful

1 review

Myfacesocks

DO NOT PURCHASE FROM THIS WEBSITE!!!

DO NOT PURCHASE FROM THIS WEBSITE!!! I ordered socks and was emailed back a few days later saying my address was invalid. I replied with the address again, a few days passed and I received another auto reply saying my address was invalid. I finally got a real person via email and assured her my address receives post regularly. I then had to chase and chase to be told for a 4th time my address is invalid. At this point it had been 5 weeks, I asked for a refund because my partners birthday was well and truly over, finally a real person replied and they said no it was too late for a refund. SEND ME MY SOCKS THEN!! So I provided my parents address, again, told it was invalid. I have emailed multiple times and replied to their auto emails asking for feedback practically begging for someone to call me to sort out this address situation and I have not heard back from anyone. My card has been charged a stupid amount for a pair of socks ill never get.

2020-06-16Helpful 2