I cannot recommend PremierFlights.com…
I cannot recommend PremierFlights.com based on my recent personal experience. I was working with an agent named Denver to book business class flights from JFK to Bangkok. Initially, I was quoted a fare that was several hundred dollars per ticket less than what I could find directly on the airline’s website. However, when it came time to finalize the booking, I noticed an additional $500 “gratuity” had been added to the invoice without my knowledge or approval. When I questioned it, Denver immediately said, “Don’t worry, I’ll take it off “ He then tried to upsell me on care and insurance packages despite the fact that I carry my own extensive travel insurance as a Frequent traveler. In hindsight, that should have been a warning sign, but being a gentleman and feeling that he had already purchased a tickets as he is indicated and confirm them I went ahead with the alleged booking. After I agreed to move forward, I found an even better fare on another five-star airline that I actually preferred. I contacted Denver, but he told me my tickets had already been booked and encouraged me to let him finish the transaction. Two days later, I received a call informing me that the original fare was supposedly no longer available and that I would now have to pay an additional $200 per ticket. At that point, I declined.The entire transaction seemed like a classic “bait and switch “ This experience reinforced why I generally prefer booking directly with the airline. When you’re spending many thousands of dollars on international travel, transparency and reliability matter. I would rather pay a little more and know exactly who I’m dealing with, especially if changes or problems arise while traveling. While others may have had different experiences, mine left me with significant concerns about the pricing process and the overall booking experience. Based on what happened to me, I would not use PremierFlights.com again and cannot recommend them.