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Ludonna Craig

United States

1 Reviews
1 Reads
0 Useful

1 review

www.yoins.com

Horrible customer service

Firstly, I will state i did not have a problem with the time it took to receive my items. The dress was perfectly fine. The fit was good. The shirt had a very obvious defect. The string that connected a button had accidentally been sewed to a random part of the shirt making it unwearable. I immediately contacted the company. After a day or so someone got back to me. I sent them the pictures of the defective shirt. They told me I would need to return the item at my expense. Or they would offer to sell me another shirt with a 20% discount. I explained I did not want to spend more money. I only wanted the item I originally purchased, but i didn't want to spend any more money.. i have not heard anything in days. Sooo. Here we are...

2020-06-24