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Kirsty Hickling

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Rosegal

Pain to return unwanted items!

Pain to return unwanted items! Clothing sizes are not what they state. I used the measurements stated in the descriptions, I was worried that they would be too small, but they were all far too big and made from poor quality material. The pictures on the website were very misleading to the shape of the items. The process to return unwanted items is lengthy and you do not converse with a human, only a chat bot, that takes over 24 hr to respond to each message. You have to pay for the return postage, which from the UK to the Spanish depot is over £12!! There are other clothes shops with much better quality clothes at better prices with better returns policies. Be warned...

2020-06-25Helpful 1