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Richard Clout

United States

1 Reviews
4 Reads
0 Useful

1 review

Sole Fitness

Beware before you buy Sole Fitness equipment

I have a F63 treadmill. I purchased it initially from Sole and after a few months it stopped working and they replaced the machine. The second machine is well out of warranty but stopped working unexpectedly a few weeks ago. After discussing the matter with a Sole technician they recommended I purchase a new Motor Controller. I finally received the part after 3 weeks and installed it on Jan 6. The incline option is not working and unit shows an error code. Called again and they said to recalibrate and it will fix it. It didn't. Today they told me to purchase more parts from them but they aren't sure these will correct the problem. It is their product -- but manufactured in CHINA, and they do NOT KNOW what the problem is and can only offer suggestions. I was not looking for something free just advice and I got NOTHING. Sole never again!

2025-01-08