Clothes and accessories look nothing like photos, cheap, defective crap.
Purchased 3 dresses, 3 necklaces, earring cuffs & a bathing suit. One dress looks nothing like picture & isn’t even as described. The collar around neck isn’t even even & is cheap it wont lay flat. The bottom of dress doesn’t look like pic either. It’s not wearable. The second dress isn’t something I would wear either because the hem at the straps in front of dress is all messed up. It wasn’t cut the same as the other strap when they sewed strap together so there’s an extra 3/4 inch of fabric at the hem causing it to hang out at the front of the strap. It can’t be cut since it’s the hem. The other dress looks like a nightgown in person. It’s nothing to wear in public after seeing it in person sadly. I’m very disappointed in the cheap quality, how they don’t look like advertised picture & in the few defects making the 2 dresses unwearable and the 3rd one only wearable as a nightgown. Don’t even get me started on the bathing suit. They made the crotch area way too wide so when on, it gathers a lot, leaving 4 baggy lines coming up from crotch area. It looks absolutely ridiculous. Who ever heard of a bathing suit being baggy & all puckered at crotch area? The bathing suit has cut out sides. They didn’t make the bathing suit straps long enough to tie around your neck. I did do my best to pull the bathing suit up to get the straps to tie around your neck, but in order for the straps to go around neck, it pulls bathing suit up so high that your boobs then stick out of the open side cut of bathing suit. I’m 5’4 & 110 lbs. There’s no reason a small bathing suit shouldn’t be able to be tied around my neck. They just didn’t make them nearly long enough. I can’t wear this horribly made bathing suit either. The 2 multi-layered necklaces I ordered is a choker & necklace. But it’s not even a choker because even at the tightest possible setting, it hangs like a necklace. Not wearable since it won’t lay correctly. Looks nothing like advertised photo. The earrings cuffs are way bigger than the ones worn in the advertised photos. Because they are much bigger, they look nothing like advertised when you try to wear them. But you can’t even wear them because they are too big to fit on your ear. You can’t even try to bend them to close more to fit because it warps the shape. One of them arrived very bent to the side as it must have been damaged in shipping as it just came in a bag. It’s def not able to be worn. The other necklace luckily looks as advertised & is able to be worn. So I ordered 3 dresses, a bathing suit, 2 necklaces & earring cuffs that can’t be worn. I emailed Yoins on 6/12 after receiving my order. It’s now been 20 days of constant back & forth emails with them. They are trying their best to waste time to make it past the 30 days so I can’t return it. They keep instead asking me for my order #, my paypal transaction number, screenshot of my payment, sku numbers of all of the items I want to return. After sending this info, the next typical response is a whole new email without my previous responses where they start over asking for this info. This has been the process for 20 days now. I have sent 4 emails filled with photos of all of the defective items like they’ve asked many times. They refuse to tell me if they received these emails. They have also now told me multiple times that they will not allow me to return the bathing suit, earring cuffs or necklaces. Their return policy claims they will return defective items, but they refuse to return these. After 2 weeks of not getting info on how to return the items, I really flipped out. They escalated my complaint to a higher department. This department also kept starting over after multiple communications, pretending as it was the first they heard from me making us start from the beginning. So out of all of this crap I ordered, I can return 2 dresses. What an absolute rip off. Their latest email told me it’s common for jewelry to be damaged in shipping but that it shouldn’t affect being able to wear it. Um, what??? Save yourself from being scammed & weeks of frustration dealing with this company’s very horrible customer service and don’t waste your money on their cheap defective products that look nothing like the pictures on their website.