So called `Free Trial'
I signed up for a `Free Trial' on Spotify's Audiobook subscription and I made a date on my Calendar to cancel the trial before it became chargeable. Unfortunately this cancellation mysteriously vanished and they charged me the full amount, despite the fact I hadn't used the service for even a second. I spent the best part of 2 hours trying to remedy this without success. They said they send an email out confirming cancellation but having cancelled for second time I still haven't received this email. Just rubbish customer service and avoid their so called Free Trials at all costs!!