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Taylor Rinaldo

United States

1 Reviews
1 Reads
2 Useful

1 review

dresslily

Apalling and disgusting customer…

Apalling and disgusting customer service. I ordered something for work and reached out to cancel it due to 1. Never being provided accurate tracking info and 2. It being sent WAY after the estimated time, so i didnt even need the item anymore. And weeks later when i finally received my order it was THE CONPLETELY WRONG ITEM. I have reached out to all channels again and nobody will refund me my money for the products i never even got. Their messenger team only helps pre order (because they only care about your money), their call center only helps pre order (please see above. What a slimy scammy company) and the actual ticketing ignored my response since june 22nd and only responded to me july 7th after i called the center and demanded a response. And what did i get? The exact same copy paste response that i got back in june and have already responded too. I will probably never see my money again because it is a SCAM.

2020-07-07Helpful 2