We have been trying to get approval for…a return of parts
We have been trying to get approval for a return of parts we ordered since April. It is now July. First, we received incorrect information about the return process and it took return calls to the company to get the correct process which was totatly different that what we had been told. We were then told to send an e-mail requesting a return authorization which we did over a week ago and still have not received a return approval. We'll never do business with BendPak again. Their customer service regarding returns is horrible