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A long time ago, I used to visit computer fairs. These were places where you could buy unbranded P.C. components for a fraction of the price of their branded counterparts. They were so cheap, I wondered how their manufacturers were able to turn a profit. Then someone told me how they did it: These manufacturers never tested their products before they left the factory. This saved them a lot of money, more money than what you might think, so they were able to sell their products at very low prices. I purchased a brand-new, 3D printer from Creality, but it was faulty out of the box. It clearly hadn't been tested properly before leaving their factory. If you read some of the other reviews here, I suspect that the same thing has happened to many of their customers. Creality, it would seem, are using the same strategy. Don't get me wrong, this is a tactic which, on the whole, works. The chances are that if you buy a Creality 3D printer it will work just fine. However, there's a significant chance that it won't, and if this happens to you, this will only be the start of your troubles. Creality have not honoured the terms of their warranty. I gave them a choice of replacing the printer or giving me a refund. That was over a month ago, and my printer is still sitting idle, and there's no sign of a replacement printer winging its way from their warehouse, and my bank balance is still nearly £200.00 lighter, and I have nothing to show for it.