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Helen Colburn

United States

1 Reviews
4 Reads
0 Useful

1 review

Wild Alaskan Company

Zero luck with customer service

Placed an order and within a few minutes, realized it was overpriced and within just a few minutes of placing the order requested to cancel the order and shipment. I’ve sent several text messages, chat messages and tried to call their phone number, but it is unavailable. I guess no one is currently available and all out of the office for the week. You would think there’d be a skeleton crew or somebody answering the phone or replying to messages. I Keep getting automated messages and have not received a response from a live person to help me with my cancellation. The order was allegedly delivered outside somewhere in the hundred degree heat with a picture in front of an address that is not mine and again, no luck with Customer Service. Very frustrating. So far my experience (just in trying to reach somebody) is a very negative one. Will be contacting my credit card company since I never received the order and can’t get a hold of anybody in Customer Service.

2026-07-29