Deceiving
I ordered the O cream, which did not do a thing for me. I was fully aware that effects are different for everyone. My issue is that no where on their website (as of 9/5/23) does it indicate that you will automatically be shipped a refill. I placed an order on 8/5 and it was shipped out on 8/6, received on 8/9. On 8/30, I received an email stating that they are processing a refill. When I emailed them asking for a refund on the refill that I did not order, they refused. I told them that their website does not indicate anything about refills. On the "how it works tab" they tell you the whole process for ordering- steps 1-3, refills are not indicated anywhere in those steps. The FAQ section also does not indicate this. The website says "transparent pricing" $49 for a 12 ml tube. It does not say $49 every month. On my account it only showed an order from 8/5 and no recurring refills to even be able to cancel. So not only did the product do nothing, they are keeping my money.