If I could give less than 1 I would
If I could give less than 1 I would. I spent nearly 20k on 2 doors and a window and aam a year in. So far I've had them come out multiple times to try and make the doors slide right without herculean effort. One is working acceptably the other still requires another service call. Note- 2x I got a call after taking the day off that the technician would not make it that day. I'm an hourly consultant that works from the office. Thus I lost money waiting. Not to mention the inconvenience. Secondly- Don't get the dissapearing screen doors. While pretty. They are extremly fragile. My dog barely pushed against it and the glue on the track gave way. This could have been a foot a small child or anything else. The quote 770 dollars to replace. Their response. Out of our hands. My fault. It lasted a couple months. Honestly, when selling the product they should warn the homeowner of the cost and don't expect it to last. I had planned to do more windows in the house but I'm taking my money elsewhere. A year to do fixes is unacceptable. Making me take time off then cancel worse. A fragile product that costs nearly a grand to replace unacceptable.