Buying from KL
Buying from KL, it only took less than 5 days for the item to reach my hand. I say it's very fast. The seller sent the item in less than 24 hours from when I made the purchase and both Malaysia and Singapore was on lockdown period at the time. Although the seller didn't reply to me anymore after sale when I received the item because I only wanted to ask if the phone was already registered to Samsung. They could have simply just said yes or no and I would've been completely satisfied. I work in the field of customer service and we must respond, in every single contact from a customer even if it was just a letter "a" written in the email. They seem to be only responsive when you haven't given your money yet. If you are not the only source of your product, you already lost the competition! hope you take that as a constructive feedback. That's where you only missed out 1 star from me.
