Terrible tracking
Not much of an update from purchasing to shoes arriving at my door. Tracking number given to me was a UPS one, and when I went to track it, it said it was delivered to a USA city but I live in Sydney, AUS. Not even the proper tracking number nor the right company. Speaking to a friend who purchased through Novelship, also said that their delivery experience was poor. Online chat bot is useless. I also see that Novelship replies to all the 5 star reviews but rarely to anything less. ***update: I cannot write a response back to Novelship’s reply. There is no option to do so.