i ordered a personalised photo jigsaw…
i ordered a personalised photo jigsaw for my daughter and son-in-law who are both business people stuck in doors during the pandemic. this rubbish arrived in a tupperware box, no picture on the front, no explanation. i explained it was a picture of them, even forwarded them the picture that the jigsaw should have been. the colours were completely wrong, the jigsaw was cut so badly, that each piece fitted into each other and i wrote back to Myfacesocksuk complaining. after weeks, a Vivien offered me 10% off, i said i dont want 10% off. this is faulty - it doesnt work, it is fit for the rubbish bin i demand a refund in full. weeks went on and he offered 15% and then nothing...... i have been so cheated and robbed of almost £30 for this complete rubbish. i sent it back to their Hong Kong base as he said i could not return it anywhere in the uk, though its a uk based company allegedly, and many months the item has just been dispatched back to me with no explanation - nothing. appauling and NOW i see so many other appauling reviews.