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Tamara Miranda

United States

1 Reviews
3 Reads
1 Useful

1 review

Rosegal

Customer service is awful if you have a problem

I have made a few orders with rosegal with each order there has been at least one issue with the merchandise. For the most part the merchandise has been very good but when I reach out for assistance with that item their customer service department is difficult and makes it very challenging for me to get a resolution to the problem with their merchandise! For instance my last purchase I ordered a pair of leggings they sent me capris and when I reached out and included pictures they said it was the right item and ask for more proof and more information that it was incorrect. Yet clearly the measurements were stated and included in my photos and email. This is not good Customer service.

2020-08-05Helpful 1